Pro1 Thermostats

Northland Properties
In all of my dealings with Genuine Comfort, I have found them to very professional and quick to respond to requests for quotes. They are also good at expediting shipping once awarded a job and following up on the deliveries. I don’t hear any issues from our properties with any of Genuine Comforts PTACs and ACs so in my opinion the product quality is very good and reliable.

Prestige Properties
We have worked with Genuine Comfort for a few years now.  They offer good PTACS for our hotels at reasonable prices. Their response time is always good. Their customer service is on point.

Holloway Lodging
We have worked with Genuine Comfort for a few years now.  They offer good PTACS for our hotels at reasonable prices. Their response time is always good. Their customer service is on point.

Hyatt Place Kelowna
We have recently switched our air conditioning supplier to Genuine Comfort and couldn't be happier with our decision.  The service is fast, efficient and very professional.  Their price is also very competitive for high quality units with speedy delivery which is very important when time is of the essence.  I would highly recommend this company to any business looking for great service, reliability, pricing, support and quality. 

Four Points Winnipeg South
"We like dealing with you. I like the fact that you have the equipment locally – that’s very important for us as everything else is 4 to 8 weeks to order – so having you guys close by with the product available is huge for us and allows us not have to take up space in the building with inventory. Customer service has been great -  I don’t really have any complaints.”

Iliyan Hospitality
"We've been really happy with the units. One of them didn't work too well at the beginning and they didn't even argue with us and they replaced it right away and it was awesome. We've had other vendors contact us about switching PTACs but we're sticking with Genuine Comfort."

Monte Carlo Inn
I am all about relationships, I can only look as good as how Genuine Comfort and other vendor make us look. It makes my life easier and it’s amazing for me.

Holiday Inn Conference Centre Edmonton South
I get good service, after sales service, I like your product, it’s extremely quiet versus other brand. We get far superior satisfaction out of them.