The culture at Genuine Comfort is built on our shared core values – Effective communication, operating with common sense, taking ownership and a relentless strive to learn and grow.    

Communicating effectively means that we communicate openly, honestly, timely, directly, and confidently.    

We DON’T communicate vaguely or assume people know what we are talking about.    

Operating with common sense. We use common sense to make decisions quickly and as accurately as possible, with the thinking that a mistake made from a quick decision is better than no decision at all.    

We DON’T worry about making mistakes & we don’t do red tape.  

Owning it. We go the extra mile and are 100% responsible for our performance and results – including the responsibility to ask for help or training when we need it.    

We DON’T pass the buck or make excuses.  

Learning and growing refers to our embrace of change and stepping outside of our comfort zone.  We challenge ourselves and get comfortable with being uncomfortable. Our business is growing rapidly and we know that if we don’t learn and grow along with it that we will be left behind.  

We DON’T get comfortable or complacent.  

We hire, fire, review, reward, and recognize our team members based on these characteristics, so it’s important that you share these values to be part of our team.