Genuine Comfort was founded in 2010 by co-owners Jordan & Tierza Hammond, and has evolved to become a room air conditioning equipment distributor to the multi-family residential (Apartment and Senior Living Communities) and hospitality markets (Hotels) across Canada & Mid-North USA.
In acquiring NRG Equipment, we’ve increased our product capacity and lineup, as well as increased our reach and ability to better service the GTA and Eastern Canada. We’ve also increased our vendor relationships, and our ability to provide superior Room-Air products to you and your properties, including after-sales service for Parts and Warranty Service. We also can effectively follow through with our commitment to have locally stocked, quickly-and-efficiently-delivered products in Eastern areas, while providing the same high quality products and service to all of our existing and new customers across Canada and into the US.
In April of 2021, Genuine Comfort was pleased to agree to terms to acquire Avalanche 21 Inc. from long-time owner Mathieu Legault, a staple commercial room-air distributor in Eastern Canada. The acquisition of Avalanche 21 has added a wealth of experience to our team, increased the company’s distribution network Canada-wide, and strengthened relationships and core competencies for local, year-round product availability for all customers moving forward.
We look forward to welcoming any of our new NRG Equipment Inc. and Avalanche 21 customers into the Genuine Comfort family, and to continuing our growth to become the premier distributor of Room-Air products in Canada through these acquisitions and our pursuit of excellence for our customers.
Our mission is to deliver comfort consistently for our clients so that they can be the heroes for their guests and tenants. We accomplish this through a specific focus and expertise that serves our clients and facilitates long term, repeat business win-win relationships.
To be Canada’s local leader in distribution of room-air products and the most reliable company in the industry for quality products, service, and expertise that provide Genuine Comfort for you and your guests.
We specialize in providing various types of air conditioners such as Through-The-Wall, Window, Portable and Vertical ACs as well commercial grade Packaged Terminal Air Conditioners (PTACs), parts and accessories for our clients.
Once you begin a partnership with us, we will continuously work to earn your business and ensure you have the products you need, when you need them, year after year. We cherish the opportunity to be our clients’ “Room AC & PTAC Guys” and we are always looking for ways to learn and grow together.