delivering comfort consistently
we are genuine comfort
Our Mission
Deliver comfort consistently
Our Vision
Lead Canada’s local room air industry as the most reliable company for quality products, service, and expertise.
Our Core Products
We’re known for our quality Packaged Terminal Air Conditioners (PTACs), Vertical Terminal Air Conditioners (VTACs), Air Conditioners (ACs), parts, and accessories.
Our mission
Deliver comfort consistently.
Our Vision
Lead Canada's local room AC industry as the most reliable company for quality products, service, and expertise.
Our Core Products
We're known for our high-quality Packaged Terminal Air Conditioners (PTACs), Vertical Terminal Air Conditioners (VTACs), Air Conditioners (ACs), parts, and accessories.
Our Commitment is The L.A.W + V
It's what hotels know us for
Local Distribution
We reduce lead times and speed up delivery through our six warehouse local distribution system.
available Stock
We stock popular PTAC/AC units and accessories throughout the year, so you get what you need, when you need it — error free.
warranty coverage
We offer the industry's most comprehensive coverage for units and parts through our Genuine Care Warranty.
Value
We directly supply you with the products you need. There's no middleman — buy direct and save the difference.
Owner Jordan Hammond begins H.C Air Conditioning in 2010 after identifying a market niche.
In October 2020, Genuine Comfort grew with the acquisition of NRG Equipment Inc. and the Perfect Comfort brand (www.perfectcomfort.ca). This was an exciting addition, as NRG Equipment has a long history of being a major distributor and player in the Room-Air / HVAC space in Canada and North America.
H.C Air Conditioning rebrands to Genuine Comfort after the NRG and Perfect Comfort acquisition.
In April of 2021, Genuine Comfort acquired Avalanche 21 Inc. from long-time owner Mathieu Legault, a staple commercial room-air distributor in Eastern Canada.
Who We've Acquired
We prefer the term "growing wings" instead of "growing pains"
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Let's get down to business
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We keep it cool
It's even one of our acronyms
Communicate effectively
We communicate openly, honestly, timely, directly, and confidently. We prefer to chat things through.
Own it(Decision Making)
We always go the extra mile. We're 100% responsible for our performance and results. We don't shy away from asking for help or extra training.
Operate with Initiative
We operate with initiative to make decisions quickly and as accurately as possible. We don't worry about making mistakes.
Learn & grow
We embrace change by stepping out of our comfort zones. We challenge ourselves and get comfortable being uncomfortable.