delivering comfort consistently

we are genuine comfort

Our Mission

Deliver comfort consistently

Our Vision

Lead Canada’s local room air industry as the most reliable company for quality products, service, and expertise.

Our Core Products

We’re known for our quality Packaged Terminal Air Conditioners (PTACs), Vertical Terminal Air Conditioners (VTACs), Air Conditioners (ACs), parts, and accessories.

Our mission

Deliver comfort consistently.

Our Vision

Lead Canada's local room AC industry as the most reliable company for quality products, service, and expertise.

Our Core Products

We're known for our high-quality Packaged Terminal Air Conditioners (PTACs), Vertical Terminal Air Conditioners (VTACs), Air Conditioners (ACs), parts, and accessories.

Our Commitment is The L.A.W + V

It's what hotels know us for

Local Distribution

We reduce lead times and speed up delivery through our six warehouse local distribution system.

available Stock

We stock popular PTAC/AC units and accessories throughout the year, so you get what you need, when you need it — error free.

warranty coverage

We offer the industry's most comprehensive coverage for units and parts through our Genuine Care Warranty.

Value

We directly supply you with the products you need. There's no middleman — buy direct and save the difference.

2010
Founded
H.C Air Conditioning is founded

Owner Jordan Hammond begins H.C Air Conditioning in 2010 after identifying a market niche.

October 2020
Expanded
Acquiring NRG Equipment & Perfect Comfort

In October 2020, Genuine Comfort grew with the acquisition of NRG Equipment Inc. and the Perfect Comfort brand (www.perfectcomfort.ca). This was an exciting addition, as NRG Equipment has a long history of being a major distributor and player in the Room-Air / HVAC space in Canada and North America.

October 2020
Rebrand
Genuine Comfort is born

H.C Air Conditioning rebrands to Genuine Comfort after the NRG and Perfect Comfort acquisition. 

April 2021
Expanded
Genuine Comfort Acquires Avalanche 21

In April of 2021, Genuine Comfort acquired Avalanche 21 Inc. from long-time owner Mathieu Legault, a staple commercial room-air distributor in Eastern Canada. 

Who We've Acquired

We prefer the term "growing wings" instead of "growing pains"

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Let's get down to business

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We keep it cool

It's even one of our acronyms

Communicate effectively

We communicate openly, honestly, timely, directly, and confidently. We prefer to chat things through.

Own it(Decision Making)

We always go the extra mile. We're 100% responsible for our performance and results. We don't shy away from asking for help or extra training.

Operate with Initiative

We operate with initiative to make decisions quickly and as accurately as possible. We don't worry about making mistakes.  

Learn & grow

We embrace change by stepping out of our comfort zones. We challenge ourselves and get comfortable being uncomfortable.